SUMMIT RECEIVES HIGH MARKS FOR CLIENT SATISFACTION
In an industry that has historically placed little focus on client service, Summit Financial Resources is striving to provide the highest level of quality client service possible.
The following positive results from our recent Client Service Satisfaction Survey* reveal that we are succeeding.
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Client Service Satisfaction Results
· 95% of Summit clients said they are satisfied or highly satisfied with Summit.
· 88% of Summit clients would recommend Summit financing to a friend or colleague.
· Summit ranks 4 out of 5 stars on the following attributes:
o Customer service
o Professionalism
o Responsiveness
o Relationship-orientation
o Flexibility
*The survey was conducted by a third party in November, 2009